So, you think you give great feedback?

by Rob Sheppard [Approx 4 min read] Feedback. It’s a constant presence in our lives, shaping our actions and influencing our growth. Whether it’s a pat on the back for a job well done, a colleague’s subtle eye roll or a formal annual review you are managing for your team, you’re part of the feedback loop. There is a growing awareness of the impact that interpersonal communication has on relationships in the workplace – and an understanding of the importance …

‘I want more money’: a guide to determining remuneration

by Rob Sheppard [Approx 4 min read] With the growth of large-scale enterprises in the late 18th and 19th centuries, it became evident that large scale [and standardised] practices were needed to help manage ‘human resources’. One of these practices was a dedicated approach to setting wages and conditions – which also helped mirror the economic landscapes of the business world at the time. In a post Covid business world, a well-designed remuneration strategy goes beyond simply setting wages and …

Forget the table tennis: here’s what *really* attracts top talent.

by Karen Felton [Approx 3 min read] As Hr and recruitment specialists, we are well placed to observe the emerging trends impacting recruitment and selection through the perspectives of our candidates and clients. A key trend we have been observing is well known to most in a post-COVID business world – a persistent focus from applicants on the importance of workplace flexibility. No so well documented is the impact of a positive company culture. In talking with my Hr colleagues …

Unlock more work happiness: tackle Psychosocial Hazards

by Rob Sheppard [Approx 3.5 min read] Does your workplace experience heavy workloads, have unclear roles for its people or little to no communication between managers, teams and individuals? If it does, then we just identified some of the criteria to suggest you have ‘psychosocial hazards’ in the workplace. In this article, we’ll expand on last month’s article [Right to Disconnect Puts the ‘Off’ in Office Hours.] that touched on psychosocial hazards and dive into what they are, how they …

Compliance and conversation – the keys to 2024

by Rob Sheppard [Approx 3 min read] 2024 marks the year for businesses in Australia to be more aware than ever of how they operate – both in terms of the suite of new employment laws they face and the way businesses attract and retain their workforces. It is especially crucial for SMEs to be aware of the changes in employment conditions and entitlements as they continue to expand their operations (issues impacting 2-3 team members will be exponentially worse …

The future of leading: 3 essential skills to develop RIGHT NOW.

by Rob Sheppard [Approx. 5-minute read- because being Super doesn’t happen quickly] In today’s rapidly changing world, the role of managers and leaders is evolving like never before. With the rise of artificial intelligence (AI) and the automation of routine tasks being taken over by machines, a focus is clearly developing that highlights one thing: managers WILL have a greater responsibility to lead and manage humans using Emotional Intelligence (EI). What are Super Skills? Super Skills, in the context of …

Work trends you NEED to know

by Rob Sheppard [Approx. 4-minute read] You will be hard pressed to find someone NOT saying the COVID-19 pandemic didn’t just fundamentally alter the way we need to work, it also created a ‘jobs crisis’ we’ve not seen for decades. The post-Covid work landscape certainly seems to be ‘super charged’ – global wars affecting supply chains, inflation not tipped to really fall until 2024 and a tight labour market we’ve not seen since the last jobs boom. We recently discussed …

Inspire your people with a Value Proposition.

by Rob Sheppard [Approx. 4-minute read] If you manage a business, chances are you occasionally lose sleep over the following question: Are my [good] people thinking about leaving? The post Covid employment landscape for many industries has radically impacted this question- especially as ‘employees’ may now find themselves returning to work asking ‘why am I coming to work?’. They may come to the conclusion that the rewards are not compensation enough for their experiences (how they feel) when at work. …

Missing a link to leading better? Lead ‘to’ the Organisation.

by Rob Sheppard [Approx. 4-minute read] Let’s jump straight to the point… …as a Leader/Manager, you will generally be accountable for: Defining strategy Designing organisational structure Designing productive systems of work Building workforce capability Managing strategic relationships If you’ve read our previous two articles, you’re already aware that achieving this list starts with Leading Self and Leading to Team. But there is one final and important part in becoming a better leader – a ‘missing link’ of Leading to Organisation. …

Leading teams. Nine steps to doing it better.

[Approx. 3 minute read] One of the challenges of being a manager (especially if you’re in middle management) is how you lead to what your people need in their working life and what the business needs from your team. You might have heard of this concept as Leading to Team (which fits nicely with our view of always ‘thinking and acting human first’ in any organisation). Leading to Team. A deliberate oversimplification of what Leading to Team means is …looking …