Who is Quantum?

Quantum Human Resources (QHr) was envisaged in 2019 when Elisia Coetzee and Rob Sheppard combined their two successful Hr consultancies in a merger that capitalised on their experience and reputation for trusted Hr support in Australia.

Our extensive hands-on experience managing Hr for growing businesses, global projects and the internal Hr function for large management teams, means QHr can translate best practice Hr into any size organisation.

Our approach

Quite simply, we work as a member of your team to provide a reliable and professional outsourced Hr partner for when you have 'people problems'... with a model of 'human centred Hr' that recognises people are at the centre of everything we do in business.

This lead us to establishing a simple Purpose for QHr: to 'resource humans proactively'.

It's this single, driving idea that is behind everything we do and has led to the foundation of four Values to help us achieve our inspired Vision of a world where:

...'organisations think and act human first'.

    Our Values


    provide valuable insight

    True Grit

    resolve to find a way


    rejoice and reflect


    design for actual use

    How Quantum Human Resources came to be....

    We received an extremely rapid response at short notice for a quick resolution to a difficult and sensitive HR issue that we wouldn't have been able to resolve without Quantum's professional assistance.

    Mike Lane - General Manager at Flanders Inc

    Our Team

    Rob Sheppard (Director)

    Rob has been leading and managing frontline human resources (HR) and recruitment functions for businesses for over 20 years. He enjoys the nitty gritty of hands-on HR work and loves getting into the detail with clients on their HR issues and coming up with a workable, practical solution to an immediate problem or a strategy that is built from the actual needs of the business.

    Rob has worked in both small business and retail franchise through to managing the HR function for global projects in excess of $450 million. He's also managed multi-discipline teams spread across national and international locations.

    He is a Chartered Member of the Australian Human Resources Institute and holds academic qualifications in Human Resources Management and Marketing.

    Rob knows all about the benefits that good HR practices can bring to companies, and loves dealing with those tricky HR compliance and performance issues that others run a mile to avoid. When he's not helping businesses thrive, you'll find him taking photos or planning and cooking meals for family and friends.

    Elisia Coetzee (Director)

    Elisia is a respected HR & IR Specialist and Leadership Coach with 18 years plus experience in a broad range of human resources and industrial relations fields.

    She has an enviable array of experiences and knowledge across a large number of industries - including Construction, Mining, Manufacturing, Banking, Real Estate and Non-For-Profit.

    Elisia is the proactive and extremely passionate heart of people development within QHR and understands what drives a business - including how to align its people to a focused business strategy.

    Besides holding academic qualifications in Human Resources and Business Management and being a Chartered Member of the Australian Human Resources Institute, Elisia is a proud South African born woman with a mission to change the way businesses view their human 'resources'.

    Caroline Desiderio (Hr Advisor)

    Caroline is well-known for her love of practical Human Resources.

    With qualifications in Human Resource Management and Business Administration and over 10 years' experience in advisory roles in various industries (both in Australia and internationally), Caroline has a proven ability to support organisations with well informed and professional advice and guidance.

    Her knowledge of key HR processes is impressive and includes such areas as talent acquisition and retention, performance and talent management, employee relations and workforce planning.

    Besides being fluent in Portuguese (not too many people guess first time where she was born but you're welcome to try), Caroline has also shown the rare ability to successfully translate her big-business experiences into assisting small and medium sized businesses with contemporary and best-practice HR.

    Fiona Leece (Hr Officer)

    Fiona is the dependable, adaptable and resourceful heart of the QHR team managing the various HR admin and onboarding tasks for Clients.

    She has a depth of well-developed experiences in IT, e- learning and development, staff management, marketing and administration... not forgetting hands-on recruitment to top it all off!

    Fiona leads by example in everything she does and, when not riding or caring for one of her horses, is helping run her own family business. This first-hand knowledge of how a SME business operates and her practical experiences in supportive HR means Fiona is often a Client's one-stop call into QHR.

    Taylah Cooper (Hr Advisor)

    Taylah is our ever smiling and happy heart of the Quantum Hr line-up. After acquiring formal qualifications in both Human Resources and Employment Relations, she has gained extensive experience working as a front-line advisor to a large range of small and medium sized businesses across very diverse industries. Prior to this, Taylah also worked within her small family business which gave her a firsthand insight into the unique challenges that small business owners can face in managing their teams.

    We love Taylah for her many strengths - and most of all her inquisitive approach to problems and the detailed research she undertakes. This helps her uncover the core 'human' issues employers  experience in their businesses and how best to guide them to a beneficial outcome (all while ensuring they navigate the minefield of employment relations legislation).

    A quirky fact about Taylah, is her love of diving with sharks. She has many varied experiences that's for sure... and the shark dive videos to prove it!

    Stephen Traverso (Hr Manager)

    Steve has enthusiastically worked in global Human Resources and Information Systems for more than 20 years. With a career spanning multiple industries and sectors, both as a consultant servicing SMEs and as a Human Resources Manager embedded in multi-national companies, he is a keen champion of authentic people relationships within the workplace.

    His approach to everything Hr (and in general) is practical, systematic and process-driven - with a twist of continuous improvement thrown in for good measure... if you can’t measure it, you can’t improve it!

    When it comes to his strengths, there are too many to list but we'll provide a few to start! Solid workforce planning, recruitment, onboarding, performance management, training and development, policy development, enterprise bargaining, grievance management and terminations.

    Steve is a Member of the Australian Human Resources Institute and holds qualifications in Health Sciences, Human Resources and IT for Strategic Management.

    And who is Steve personally? Let's just say his outside passion is competitive mountain biking, noting he self confesses that his confidence exceeds his competence, and he has multiple war injuries to prove it.