Hybrid – is it a FAD or the FUTURE of work?

[Approximately a 4 minute read] Recently, one of the Directors of QHr (let’s call him Rob) posted a social media observation about Apple requiring their teams to return to the workplace ‘initially’ for one (1) day per week. The response to this ranged from passionate agreement on the need to be physically present – through to resigning unless hybrid work meant never physically returning to the workplace (literally). No matter the side you take in this discussion, we thought we’d …

Qbit: motivating a small business team to deliver great customer value

“Staff engagement” is a hot topic and there’s lots written about the positive impact it can have on your business. Studies suggest that high levels of staff engagement are linked to improvements in customer ratings, profitability, productivity, safety and quality amongst other things (source here). Rob met Fabio Suffell of Qbit at a recent event and heard about some of the ways Qbit support and engage their team to deliver excellent service. We persuaded Fabio to share some of the …