It’s time to upgrade HOW you work.

by Rob Sheppard [Approx. 4-minute read] One of the ‘inflection points’ you’ll recognise in your business is when you see the need to move from one way of working into more specific and [generally] electronic solutions that enhance or complement work. It could be moving from an excel spreadsheet to using a Sharepoint List that links to other libraries of information or upgrading how your team communicates using video or cloud-based technology to work remotely. It might even be subscribing …

Hybrid – is it a FAD or the FUTURE of work?

[Approximately a 4 minute read] Recently, one of the Directors of QHr (let’s call him Rob) posted a social media observation about Apple requiring their teams to return to the workplace ‘initially’ for one (1) day per week. The response to this ranged from passionate agreement on the need to be physically present – through to resigning unless hybrid work meant never physically returning to the workplace (literally). No matter the side you take in this discussion, we thought we’d …

Qbit: motivating a small business team to deliver great customer value

“Staff engagement” is a hot topic and there’s lots written about the positive impact it can have on your business. Studies suggest that high levels of staff engagement are linked to improvements in customer ratings, profitability, productivity, safety and quality amongst other things (source here). Rob met Fabio Suffell of Qbit at a recent event and heard about some of the ways Qbit support and engage their team to deliver excellent service. We persuaded Fabio to share some of the …