How do I know they can really do the job?

A clear recruitment procedure – which can be very practical and tailored to your small business – involving some standardised approaches can help you save time and headaches later on. Be clear about the skills and experience you really need this person to have Prepare two or three questions to find out more about their experience – and don’t be shy to probe for specific details. If the person talks about what the team achieved, or what “we did…”, ask them what …