First aid for performance

Apply First-Aid to your performance issues in 3 easy steps

Chances are that regular readers and clients will have heard me quip at least once that ‘if I could earn a dollar just for kick starting a discussion about performance with employees I’d be a very wealthy man‘! This is perhaps a slight exaggeration but it has its basis in the fact that I’m regularly involved in discussions about an employee ‘just not performing’ or ‘not being part of the team’. For the record, if you own or manage a …

Want people to accept changes at work? These tips can make the difference.

  Leading your team through change at work can be fun… … just as working out how to influence people to deliver positive outcomes for your stakeholders can be energising. Personally, I’ve found that working in environments where people can be their best selves at work, and where managers tap into people’s interest in doing good quality work, is good for the soul. But some conditions can make that work easier or harder… I was recently listening to a podcast …

The art of acceptance…of resignation.

Be your business big or small there will come a time that an employee decides for you that they are leaving. Sometimes it is someone you don’t want to lose while in other cases, it might just be a blessing in disguise. Either way, there is a reason you will want to make sure it is clear that the resignation is being accepted when it happens. Here’s why Quite simply, it reduces the chances of you being exposed to claims of …

Independent contractor

To be or not to be (an Independent Contractor)

… that is the question. (thanks to Shakespeare’s Hamlet, Act III, Scene I for this shameless rip-off!) Script for a beleaguered employer ‘Hi’ says a worker you’ve used on and off now for a while. ‘I’ve been thinking about becoming a contractor and working for you through my own ABN, and well, I’ve taken the plunge and got my number approved!’ they say chirpily and without pause for you to return the ‘hi’. They have, however, caught your attention and so you …

Backpay above award payment

Paying above the award? Do it right the first time.

You’ve worked hard to make sure you’re competitive by paying your people a good wage for the work you need them to do and for your industry. Perhaps to the point that you pay a higher flat rate so you also don’t have the stress of constantly calculating overtime and all those confusing allowances? So it’s a bit of surprise one day to find that you’re still liable for back pay on overtime and allowances when a disgruntled employee asks …

employee body odour

What’s the most dreaded employee conversation?

If you said having to address an employee’s bad body odour then you’re certainly not alone!  The first time I heard this example from someone, I was struck by the terror they felt at getting it wrong. They hadn’t started the day to cross socially acceptable boundaries like this let alone with an employee with protections from a poorly handled insult to their dignity! Given I recently heard this as yet another example of the worst conversation to have with an …

Change management

Why won’t they do what I ask!

Or how engaging your team in workplace change can help your business thrive – and could save you time and money. About our guest author Clare Mullen of Positively Leading Change has 20+ years’ experience of planning and implementing change and managing stakeholder communications in Australia and the UK. She is passionate about motivating and engaging people in continuous business and organisational improvement. Clare has a Master’s in marketing, is an accredited change management practitioner and is trained in project …

Employers and the office Christmas Party

I recall going to my very first company Christmas party in my younger days and watching in fascination as the normally quiet office receptionist (having had a few too many cocktails) complained loudly about the lack of a bonus that year. In hindsight, that was the easiest part of the night to deal with as her later heckling of the ‘boss’ (and then the ‘big boss’) during their ‘thanks-for-the-year-that-was’ speech made everyone so uncomfortable that the party basically ended by …

Kindness can change

It is what it isn’t…how kindness makes a difference

A thought from the desk of Clare Mullen During my last Gestalt* training weekend, I was reminded of something that I first learned when I was introduced to the idea of complex adaptive systems and our role in them. We are all changed by the interactions we have with others Each interaction you have today will change the world. As captured in the Sliding Doors films, every decision you make sets off a potentially different chain of events. We can’t …

HR consultants Perth

Why you could learn to love HR (like I did)!

I’ve tended to stray from regularly talking about RAW HR and after some questions recently, I thought it would be helpful to put out some further information on what makes the RAW HR team tick and why we do what we do. First, let me set a scene…imagine if you had an extra day each week to work on your business, (or to spend however you choose)? Example 1 – you need to take on another staff member, but don’t …