employment record keeping

Records. If only I’d known….

Records – in particular, records relating to employment. *yawn* But….what if we told you this is often the one area that employers wish they’d paid attention to before they were hit with penalties by an industrial regulator? In our travels, we regularly see missed record keeping requirements that would fail an inspection by an industrial regulator. For example, not having the correct pay level recorded, no date of commencement of employment…or there being no record of the termination of employment! …

Reference checkss

Reference Checks – a last line of defence

Over the years, we’ve helped many of the companies and the clients we’ve worked for realise a BIG mistake….hiring the wrong person. And it wasn’t necessarily during the shortlisting or face-to-face interviews where we made the connection to something fishy in candidate-town. How have we done this? We simply made sure that reference checks were carried out….and also that they were with the right people, addressed the ‘niggles’ found during interviews and were treated like an interview themselves! You want …

FAQ to save you time and money

In our travels, we are often asked some standard and not so standard questions. For those who have asked questions from time to time, you probably already know that Rob will have an answer – but will often then surprise you with a follow up email with links and further reading because, well, he is a happiest when researching and giving advice! We decided to share some of the most recent answers to questions we have been asked, knowing that …

Superannuation amnesty

CBSW: ATO Grants Amnesty for Unpaid Superannuation

A knowledgeable and thoughtful word from CBSW Tax and Business Advisors For over 20 years employers have had a legal requirement to pay superannuation for their employees with respect to their ‘Ordinary Time Earnings’. The current rate for superannuation is 9.5%, which has steadily increased over this time and is scheduled to continue its increase over the coming years. Sometimes, for a range of reasons, employers have underpaid or not paid the correct superannuation contributions. The Australian Taxation Office (“ATO”) …

Casual unfair dismissal

Unfair dismissal…and casuals?

Hands up if you know that casual staff can’t claim for unfair dismissal? If that’s you – think again. In the 2018 decision Gwatkin v Sai Group of Businesses t/as Premier Hotel Pinjarra*, the Fair Work Commission (FWC) held that a casual employee was entitled to an unfair dismissal remedy on the basis they met the minimum employment period, that their work pattern was ‘regular and systematic’ and they had an ongoing expectation of work. [cue sound of record needle …

It’s private thankyou…

Have you ever wondered about the privacy of information and the responsibilities the Privacy Act 1988 (Privacy Act) and the Australian Privacy Principles (APP) may place on your business? You wouldn’t be alone if you have, especially given some high profile data breaches that have hit the media in recent memory (*ahem* Facebook). All these high profile data breaches have made many consumers think of how you use and store their personal information as a business. The 2017 Australian Community …

Why do SME businesses need human resource (HR) services?

In the same way that all business owners are in the business of sales and marketing – all business owners with staff are in the business of human resources (HR). Why do we say that? It can cost up to 50% of a team member’s salary to replace them if you don’t recruit the right person first time around – yep, that’s $35,000 for someone on $70,000 Wages are the single most reported cost pressure for WA businesses – so …

Qbit: motivating a small business team to deliver great customer value

“Staff engagement” is a hot topic and there’s lots written about the positive impact it can have on your business. Studies suggest that high levels of staff engagement are linked to improvements in customer ratings, profitability, productivity, safety and quality amongst other things (source here). Rob met Fabio Suffell of Qbit at a recent event and heard about some of the ways Qbit support and engage their team to deliver excellent service. We persuaded Fabio to share some of the …

Small Business Fair Dismissal Code

Small businesses have different rules for dismissal which are set out in the Small Business Fair Dismissal Code (the Code). A small business is any business with fewer than 15 employees calculated on a simple headcount of all employees who are employed on a regular and systematic basis. This includes any casuals employed on a regular and systematic basis. The Small Business Fair Dismissal Code provides protection for small business employers against unfair dismissal claims, where an employer follows the …

Employment law and franchises

Taking on a franchise has loads of benefits for starting your first business. Don’t know how to market your product? The franchisor does. How do you compete with multinationals? Franchises act like a cooperative in this regard. But how do you legally hire and fire your team (plus everything else in-between)? Well, from an employment perspective, this is where you do need to understand that you’re still an employer in your own right…albeit franchisors now stand to bear some of …